Privacy Policy

We understand that your privacy is important and that you care about how your personal data is used and shared. We respect the privacy of everyone who visits our website and uses our online services.

We are committed to respecting, securing, and protecting your privacy and personal data. We are also committed to being transparent about what we collect from you and how we use it.

This Privacy Notice provides you with information about what personal data we collect, how we use your data, how we ensure your privacy is maintained, and your legal rights relating to your personal data.

1. Who We Are

1.1 We are NoFussWebsites Ltd. Our registered office address is: Crabtree Hall Business Centre, Little Holtby, Northallerton, DL7 9NY

1.2 You can contact us by:

• Telephone – +447438978780
• Email – hello@nofusswebsites.co.uk
• Post – NoFussWebsites Ltd, Crabtree Hall Business Centre, Little Holtby, Northallerton, DL7 9NY

2. Your Rights

2.1 Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the following rights regarding your personal data:

• Right to be informed – You have the right to be informed about our collection and use of your personal data.
• Right of access – You have the right to request a copy of the information that we hold about you.
• Right of rectification – You have the right to correct data that we hold about you that is inaccurate or incomplete.
• Right to erasure (Right to be forgotten) – In certain circumstances, you can ask for the data we hold about you to be erased.
• Right to restrict processing – Where certain conditions apply, you have the right to restrict our processing of your data.
• Right to data portability – You have the right to have the data we hold about you transferred to another organisation.
• Right to object – You have the right to object to certain types of processing, including direct marketing.

2.2 If you have cause for complaint about our use of your data, or you would like to exercise any of your rights, please contact us using the details provided in Section 1.

2.3 If you are not satisfied with our response, you have the right to lodge a complaint with the UK supervisory authority:

The Information Commissioner's Office (ICO)

• Post – Wycliffe House, Water Lane, Wilmslow, SK9 5AF
• Telephone – 0303 123 1113
• Website – www.ico.org.uk

3. What Data Do We Collect from You?

3.1 Website Usage Data (Collected Automatically)

If you use our website www.nofusswebsites.co.uk, we may automatically collect:

• IP address
• Login information
• Browser type and version
• Time zone setting
• Browser plug-in types and versions
• Geolocation data
• Operating system and version
• URL clickstreams
• Pages viewed
• Page response times
• Download errors
• Time spent on pages
• Interaction data

3.2 Customer Data

If you are a customer, we may collect:

• Contact Details – Name, address, phone number(s), email address.
• Purchase & Quote Details – Products or services purchased or enquired about.
• Financial Information – Bank or payment details where required for transactions.

3.3 Marketing Subscribers

If you subscribe to marketing communications:

• Contact Details – Name and email address.

4. How We Use Your Data

Data protection law requires that we only use your data where we have a legal basis to do so.

• 4.1 Orders & Quotes – We use your details to process orders or quotations. Legal basis: Contractual obligation.
• 4.2 Keeping Our Website Running – Providing and managing access to our website and personalising your experience. Legal basis: Legitimate interest.
• 4.3 Improving Our Website – Testing features, analysing traffic, using analytics tools, profiling and machine learning, and working with third-party service providers where required. Legal basis: Legitimate interest.
• 4.4 Marketing Purposes – Sending updates about products, services, and content. Legal basis: Consent and/or legitimate interest. You can unsubscribe at any time.
• 4.5 Answering Queries & Customer Support – Using your contact details to respond to enquiries. Legal basis: Contractual obligation and/or legitimate interest.
• 4.6 Preventing Fraud & Crime – Protecting our business and customers from fraud and illegal activity. Legal basis: Legitimate interest.

5. Legal Basis Explained

5.1 Legitimate Interest

Processing is necessary for our legitimate interests or those of a third party, provided these interests are not overridden by your rights. These interests include:

• Understanding website behaviour
• Improving services
• Enhancing security
• Promoting our business
• Responding to enquiries

You may object to processing based on legitimate interest at any time.

5.2 Consent

Where you have given clear consent for a specific purpose (e.g. marketing).

You may withdraw consent at any time by:

• Clicking "unsubscribe" in marketing emails
• Contacting us using the details in Section 1

5.3 Contractual Obligation

Processing necessary for a contract with you or to take steps before entering into a contract.

6. Storing and Sharing Your Data

6.1 We take appropriate technical and organisational measures to safeguard your data.

6.2 We aim to keep your personal data within the UK and/or European Economic Area (EEA).

6.3 Where necessary, data may be transferred outside the UK/EEA. Where this occurs, we ensure appropriate safeguards are in place, including:

• Adequacy decisions; or
• Standard contractual clauses approved by the relevant authority.

6.4 We will never sell your personal data.

6.5 We may share your data with trusted third-party service providers, such as:

• Payment processors
• IT providers
• Marketing platforms
• Analytics providers

All providers are contractually required to maintain appropriate security standards.

6.6 We may disclose your data where legally required (e.g. court order or regulatory obligation).

7. How Long We Keep Your Data

7.1 We retain personal data only as long as necessary.

7.2 We may retain data for up to 7 years after it is no longer required, for legal or accounting purposes.

7.3 After this period, your data will be deleted or anonymised.

7.4 Exceptions – We may retain data longer where:

• Required by law
• A legal claim is ongoing
• You have requested erasure (where applicable)

8. Cookies

8.1 Our website uses cookies.

8.2 Cookies are used in accordance with current UK cookie laws.

8.3 You will be asked to consent to non-essential cookies via a cookie banner. You may withdraw consent at any time.

8.4 Types of cookies we use:

• Strictly Necessary Cookies
• Performance/Analytics Cookies
• Targeting/Advertising Cookies
• Functionality Cookies

8.5 Please refer to our cookie settings for more information on the cookies used on our website.

9. Changes to This Privacy Notice

9.1 We may update this Privacy Notice from time to time. Updates will be posted on our website at www.nofusswebsites.co.uk.

9.2 This Privacy Notice was last updated on 2 March 2026.